Shipping policy

Last updated: August 16, 2026

Marketplace orders may arrive in more than one package. Products fulfilled by different Texas makers can ship separately, with separate tracking emails and delivery dates.

Processing times

Finished gift arrangements fulfilled by our Weatherford studio are generally prepared within 1–3 business days. Personalized items and maker-fulfilled products may require additional time. Product-page estimates and order updates provide the most relevant timing for each item.

Rates and delivery estimates

Available shipping services, charges, and estimated delivery windows appear at checkout. Free standard shipping is available on eligible orders of $50 or more shipped within the contiguous United States; exclusions and eligibility are shown at checkout. Carrier transit begins after fulfillment and all delivery dates are estimates rather than guarantees.

Local pickup in Weatherford

Local pickup is available only when offered at checkout. Wait for the ready-for-pickup email before visiting. Maker-shipped marketplace items may not be eligible for local pickup.

Warm-weather food shipping

Chocolate and other temperature-sensitive foods can be affected by heat. Order early, use an address where someone can receive the package promptly, and avoid leaving deliveries outside.

Damaged, missing, or delayed packages

If an order arrives damaged, email shop@texasgifts.com within five days with the order number and clear photos of the product and packaging. For a missing or delayed package, contact us after reviewing the tracking information so we can help investigate with the carrier or maker.

Contact and pickup address

Call or text (682) 294-1190, email shop@texasgifts.com, or visit 1011 Upper Denton Road, Suite 25, Weatherford, TX 76085 after receiving pickup confirmation. Customer-service hours are Monday–Friday, 9 a.m.–5 p.m. Central Time.